Tips for Setting Up Telework
Build Your Remote Work Space
- Wireless connection
- Phone access
- Computers, laptops, tablets, etc.
- Printer, printing supplies—access to office equipment or reimbursement for using personal supplies
- An area to work free from distraction
- Access to electronic files or access to work computer desktop
- Other miscellaneous office supplies—i.e. letterhead, mailing envelopes, binders, etc.
Digitize Your Process
- Make files accessible online using services like Apple iCloud, Google Drive, Microsoft Teams and OneDrive.
- Use a remote desktop program to operate work computers at home. Some services like Google Chrome desktop are free to use, others like TeamViewer require a paid subscription for professional use.
- If answering phones is required, find out if your provider offers an option to forward calls from your work line to an employee’s personal number.
- Utilize programs like Google Duo, GoToMeeting, Hangout and Zoom, for virtual meetings with call-in and video features.
Maintain Customer Service Remotely
Keep Employees Happy and Productive
- Adhere to schedules and meetings
- Decide if work hours should be kept flexible or firm
- Have regular virtual check-ins
- Ask for daily or weekly reports on projects
- Keep things fun!
- Online happy hours
- Chat threads
- Office celebrations